Apply for: Technical Operations and Support Specialist job position on the form below

Basic Information about this job position:

  • Job experience required is: 2+ Years

  • This job profession is related to: Technical Specialist,Technical Support Specialist

  • This job availability type is: Full-time

  • This job industry is: Motion Pictures and Film

  • This job was last modified at: August 13, 2023

  • Job Description

    Lynxight is a revolutionary startup that uses AI to improve safety and operations at pool and water-based recreational facilities. Our market-leading technology is life-saving, enabling accelerated lifeguard response and empowering pool operators with a data-driven 360 view of their operations to make smarter management decisions.

    We serve top names in the fitness, leisure, and hospitality sectors in Europe, the US, and Israel, and are rapidly expanding into new markets. We also partner with insurance companies and aquatic tech companies to further our mission of making water leisure activities safer.

    As a member of the Lynxight team, you'll join a diverse and collaborative group committed to personal and professional growth in a fast-paced but supportive environment. By joining Lynxight, you'll be part of a historic moment as we bring the most advanced AI to water-based leisure activities for the first time

    Lynxight is looking for Technical Operations and Support Specialist


    Interacting with internal and external interfaces
    Using various software tools to deploy systems remotely
    Tracking and reporting on operational performance
    Continuously perform quality assurance tests
    Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards  (Building automation & etc.)
    Support customers on-site and remotely with technical issues - define and solve problems
    Working with R&D and defining issues - Working with Jira and Trello
    Work with Internal tools for calibration and DB organization
    Work with Hubspot to organize projects and troubleshooting
    Manage Linux servers


    2+ years of experience in Technical support roles
    Experience with defining issues in Jira.
    Excellent communication skills, both written and verbal & team player
    Fluent English (additional languages are an advantage)
    Strong problem-solving and time-management skills
    Strong project management and organizational skills
    Analytical capabilities
    Mission-oriented and able to lead projects E2E
    Available for out of office work (on-site)
    Experience working with CRM systems and Linux
    Working in a SaaS start-up environment
    Experience in Unifi systems
    Experience in network settings
    Work under pressure

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      הצמיחה 1, Yokne'am Illit, Israel

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